Shipping policy

Shipping Policy

Last Updated: July 2026

At Crowned in Gold™, we are committed to providing a smooth, secure, and reliable shopping experience. Please review our shipping policy before placing your order.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with your tracking information.

Please note that processing time is separate from shipping time.

U.S. Shipping Rates

We currently ship throughout the United States.

Standard Shipping

  • Orders $0.00–$299.99: $9.99
  • Estimated delivery: 5–8 business days

Free Standard Shipping

  • Orders $300.00 and above
  • Estimated delivery: 5–8 business days

Delivery estimates begin after your order has been processed.

Tracking Information

Once your order ships, you will automatically receive an email containing your tracking number.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to:

  • Weather conditions
  • Carrier delays
  • High shipping volume
  • Holidays
  • Natural disasters
  • Incorrect shipping information provided by the customer

Crowned in Gold™ is not responsible for shipping delays once an order has been transferred to the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If an incorrect address is entered, please contact us immediately.

If your order has already shipped, we may not be able to make changes.

Orders returned because of an incorrect or incomplete address may require the customer to pay additional shipping fees before the order can be resent.

Lost or Stolen Packages

Once a package has been marked Delivered by the shipping carrier, Crowned in Gold™ is not responsible for lost or stolen packages.

If your package is missing after delivery, we recommend:

  • Checking around your delivery location
  • Asking neighbors or household members
  • Contacting the shipping carrier
  • Filing a claim directly with the carrier if necessary

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, you must notify us within 48 hours of confirmed delivery.

Please include:

  • Your order number
  • Photos of the unopened shipping package
  • Photos of the shipping label
  • Clear photos of the product
  • A short video showing the issue

The item must remain:

  • Unworn
  • Unwashed
  • Unaltered
  • Lace uncut
  • Tags attached
  • In its original packaging

Once approved, a replacement item will be issued. Refunds will not be provided for approved damaged or incorrect orders.

International Shipping

International shipping options may be available to select countries.

Customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country unless otherwise stated at checkout.

International delivery times vary by destination.

Order Cancellations

Orders may only be canceled before processing begins.

Once an order has entered processing or has shipped, it cannot be canceled.

Contact Us

If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website. We are happy to assist you.